Support

Help with Eggonomics, and how to reach a person.

Email us: support@eggonomics.app. Tell us your phone model, whether you use iPhone or Android, and what you were doing. Please never send your password.

Getting started

Do I need an account?

No. Eggonomics starts you as a guest, and your entries are backed up from the first day. Save your flock with an email, Google or Apple account in Settings > Account when you want to use another phone or share with your household. Saving keeps everything you entered.

The app says it needs a connection the first time

Your guest identity is created once, online. After that, logging works with no signal at all.

How do I see whether everything is backed up?

The Daily Log shows "Backed up" or how many changes are waiting to sync. If a change is ever rejected, the app lists the affected entries instead of dropping them.

Accounts and email

I didn't get the verification email

Check spam and promotions folders, then ask the app to send it again. The link comes from Eggonomics and opens a page on eggonomics.app. Links expire, and each one works once.

I forgot my password

On the sign-in screen, enter your email and tap "Forgot password?". The email links to eggonomics.app, where you choose a new password.

New phone

Install Eggonomics and sign in with the same email, Google or Apple account. Your flock, eggs and costs come back.

Subscriptions

What does Eggonomics Pro cost?

$3.99 per month or $24.99 per year, billed by the App Store or Google Play. There are no ads and no free trial; the free tier has unlimited birds.

Restore a purchase

Settings > Subscription > Restore purchases, or Restore on the Pro screen. Sign in to the same Eggonomics account you used when you subscribed.

Cancel

Subscriptions are managed by Apple or Google. On iPhone: Settings > your name > Subscriptions. On Android: Google Play > Payments & subscriptions. You keep Pro until the end of the period you paid for, and nothing you entered is hidden afterwards. Refunds are handled by Apple or Google under their policies.

Does my household need its own subscription?

No. The household owner's subscription covers everyone in that household. If it lapses, members can still see everything but can't add new entries until it is renewed.

Your data

Export

Settings has a CSV export of all your records, free. Pro adds a formatted PDF summary.

Delete your account

See Delete your account. It removes everything from our servers and your phone.

Privacy

Read the Privacy Policy. We don't sell your data and there are no ads.